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CVE-2019-18179

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CVE-2019-18179

Published: Jan 6, 2020

Modified: Aug 5, 2024

PUBLISHED

CVSS v3.0

3.5

LOW

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.

VendorProductVersions

n/a

n/a

affected
n/a

CVSS v3.0 Details

CVSS v3.0 Vector

CVSS:3.0/AC:L/AV:N/A:N/C:L/I:N/PR:L/S:U/UI:R

Attack Complexity

Low

Attack Vector

Network

Availability

None

Confidentiality

Low

Integrity

None

Privileges Required

Low

Scope

Unchanged

User Interaction

Required

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