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CVE-2020-1776

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CVE-2020-1776

Published: Jul 20, 2020

Modified: Sep 17, 2024

PUBLISHED

CVSS v3.1

3.5

LOW

Description

When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.

VendorProductVersions

OTRS AG

((OTRS)) Community Edition

affected
6.0.x - <= 6.0.28

OTRS AG

OTRS

affected
7.0.x - <= 7.0.18
affected
8.0.x - <= 8.0.4

Weaknesses (CWE)

CVSS v3.1 Details

CVSS v3.1 Vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

Required

Scope

Unchanged

Confidentiality

Low

Integrity

None

Availability

None

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