CVE-2020-1777
Published: Oct 15, 2020
Modified: Sep 17, 2024
CVSS v3.1
4.3
Description
Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions.
| Vendor | Product | Versions |
|---|---|---|
OTRS AG | OTRS | affected 7.0.x - <= 7.0.21affected 8.0.x - <= 8.0.6 |
Weaknesses (CWE)
CVSS v3.1 Details
CVSS v3.1 Vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:N/A:N
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality
Integrity
Availability
References
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