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CVE-2020-1778
Published: Nov 23, 2020
Modified: Sep 16, 2024
PUBLISHED
CVSS v3.1
4.1
MEDIUM
Description
When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.
| Vendor | Product | Versions |
|---|---|---|
OTRS AG | OTRS | affected 8.0.x - <= 8.0.9 |
Weaknesses (CWE)
CVSS v3.1 Details
CVSS v3.1 Vector
CVSS:3.1/AV:A/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N
Attack Vector
Adjacent
Attack Complexity
Low
Privileges Required
Low
User Interaction
Required
Scope
Unchanged
Confidentiality
Low
Integrity
Low
Availability
None
References
https://otrs.com/release-notes/otrs-security-advisory-2020-16/
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