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CVE-2020-2500

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CVE-2020-2500

Published: Jul 1, 2020

Modified: Aug 4, 2024

PUBLISHED

CVSS v3.1

9.8

CRITICAL

Description

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.

VendorProductVersions

QNAP Systems Inc.

Helpdesk

affected
unspecified - < 3.0.1

Weaknesses (CWE)

CVSS v3.1 Details

CVSS v3.1 Vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Attack Vector

Network

Attack Complexity

Low

Privileges Required

None

User Interaction

None

Scope

Unchanged

Confidentiality

High

Integrity

High

Availability

High

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