CVE-2021-21435

Published: Feb 8, 2021

Modified: Sep 16, 2024

PUBLISHED

CVSS v3.1

5.7

MEDIUM

Description

Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.

Vendor	Product	Versions
OTRS AG	OTRS	affected `7.0.x - <= 7.0.23` affected `8.0.x - <= 8.0.10`

Weaknesses (CWE)

CWE-200

CVSS v3.1 Details

CVSS v3.1 Vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

Required

Scope

Unchanged

Confidentiality

High

Integrity

None

Availability

None

References

https://otrs.com/release-notes/otrs-security-advisory-2021-02/

x_refsource_CONFIRM

Security Training

Train your team to recognize and prevent security threats with our comprehensive security awareness program.

Start Training

Vulnerability Scanning

Discover vulnerabilities in your applications and infrastructure before attackers do.

Scan Now

CVE-2021-21435

Description

Affected Products

Weaknesses (CWE)

CVSS v3.1 Details

References