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CVE-2021-21439

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CVE-2021-21439

Published: Jun 14, 2021

Modified: Sep 16, 2024

PUBLISHED

CVSS v3.1

6.5

MEDIUM

Description

DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions.

VendorProductVersions

OTRS AG

((OTRS)) Community Edition

affected
6.0.1 - < 6.0.x*

OTRS AG

OTRS

affected
7.0.x - <= 7.0.26
affected
8.0.x - <= 8.0.13

Weaknesses (CWE)

CWE-754

CVSS v3.1 Details

CVSS v3.1 Vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H

Attack Vector

Network

Attack Complexity

Low

Privileges Required

None

User Interaction

Required

Scope

Unchanged

Confidentiality

None

Integrity

None

Availability

High

References

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