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CVE-2023-5421

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CVE-2023-5421

Published: Oct 16, 2023

Modified: Sep 16, 2024

PUBLISHED

CVSS v3.1

3.5

LOW

Description

An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

VendorProductVersions

OTRS AG

OTRS

affected
7.0.x - < 7.0.47
affected
8.0.x - < 8.0.37

OTRS AG

((OTRS)) Community Edition

affected
6.0.x - <= 6.0.34

Weaknesses (CWE)

CVSS v3.1 Details

CVSS v3.1 Vector

CVSS:3.1/AV:A/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N

Attack Vector

Adjacent

Attack Complexity

Low

Privileges Required

High

User Interaction

None

Scope

Unchanged

Confidentiality

Low

Integrity

Low

Availability

None

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