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CVE-2024-13604

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CVE-2024-13604

Published: Apr 5, 2025

Modified: Apr 8, 2026

PUBLISHED

CVSS v3.1

7.5

HIGH

Description

The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.

VendorProductVersions

logoninc

KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin

affected
0 - <= 1.7.4

Weaknesses (CWE)

CVSS v3.1 Details

CVSS v3.1 Vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

None

User Interaction

None

Scope

Unchanged

Confidentiality

High

Integrity

None

Availability

None

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