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CVE-2024-23794

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CVE-2024-23794

Published: Jul 15, 2024

Modified: Aug 1, 2024

PUBLISHED

CVSS v3.1

5.2

MEDIUM

Description

An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS:  * 8.0.X * 2023.X * from 2024.X through 2024.4.x

VendorProductVersions

OTRS AG

OTRS

affected
8.0.x
affected
2023.x
affected
2024.x - <= 2024.4.x

Weaknesses (CWE)

CWE-266

CVSS v3.1 Details

CVSS v3.1 Vector

CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

High

User Interaction

Required

Scope

Unchanged

Confidentiality

High

Integrity

Low

Availability

None

References

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