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CVE-2024-6540

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CVE-2024-6540

Published: Jul 15, 2024

Modified: Aug 1, 2024

PUBLISHED

CVSS v3.1

5.7

MEDIUM

Description

Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x

VendorProductVersions

OTRS AG

OTRS

affected
8.0.x
affected
2023.x
affected
2024.x - <= 2024.4.x

Weaknesses (CWE)

CWE-790

CVSS v3.1 Details

CVSS v3.1 Vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

Required

Scope

Unchanged

Confidentiality

High

Integrity

None

Availability

None

References

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