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CVE-2025-10658

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CVE-2025-10658

Published: Sep 20, 2025

Modified: Apr 8, 2026

PUBLISHED

CVSS v3.1

6.5

MEDIUM

Description

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.

VendorProductVersions

psmplugins

SupportCandy – Helpdesk & Customer Support Ticket System

affected
0 - <= 3.3.7

Weaknesses (CWE)

CWE-307

CVSS v3.1 Details

CVSS v3.1 Vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

None

User Interaction

None

Scope

Unchanged

Confidentiality

Low

Integrity

Low

Availability

None

References

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