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CVE-2025-24391

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CVE-2025-24391

Published: Jul 14, 2025

Modified: Jul 14, 2025

PUBLISHED

CVSS v3.1

5.3

MEDIUM

Description

A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X

VendorProductVersions

OTRS AG

OTRS

affected
7.0.x
affected
8.0.x
affected
2023.x
affected
2024.x
affected
2025.x - <= 2025.5.x

Weaknesses (CWE)

CWE-203

CVSS v3.1 Details

CVSS v3.1 Vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

None

User Interaction

None

Scope

Unchanged

Confidentiality

Low

Integrity

None

Availability

None

References

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