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CVE-2026-20055

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CVE-2026-20055

Published: Jan 21, 2026

Modified: Jan 21, 2026

PUBLISHED

CVSS v3.1

4.8

MEDIUM

Description

Multiple vulnerabilities in the web-based management interface of Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device.  These vulnerabilities exist because the web-based management interface does not properly validate user-supplied input. An attacker could exploit these vulnerabilities by injecting malicious code into specific pages of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To exploit these vulnerabilities, the attacker must have valid administrative credentials.

VendorProductVersions

Cisco

Cisco Packaged Contact Center Enterprise

affected
12.5(1)
affected
11.0(1)
affected
12.0(1)
affected
11.0(2)
affected
11.5(1)

+10 more versions

Cisco

Cisco Unified Contact Center Enterprise

affected
12.6(1)ES3
affected
12.6(1)ES1
affected
12.6(1)
affected
12.6(1)ES2
affected
12.6(1)SecurityPatch

+17 more versions

Weaknesses (CWE)

CVSS v3.1 Details

CVSS v3.1 Vector

CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

High

User Interaction

Required

Scope

Changed

Confidentiality

Low

Integrity

Low

Availability

None

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