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CVE-2026-20170

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CVE-2026-20170

Published: Apr 15, 2026

Modified: Apr 15, 2026

PUBLISHED

CVSS v3.1

6.1

MEDIUM

Description

A vulnerability in the Desktop Agent functionality of Cisco Webex Contact Center could have allowed an unauthenticated, remote attacker to conduct cross-site scripting attacks. Cisco has addressed this vulnerability in the Cisco Webex Contact Center service, and no customer action is needed. This vulnerability existed because HTML and script content was not properly handled. Prior to this vulnerability being addressed, an attacker could have exploited this vulnerability by persuading a user to follow a malicious link. A successful exploit could have allowed the attacker to steal sensitive information from the browser, including authentication and session information.

VendorProductVersions

Cisco

Cisco Webex Contact Center

affected
N/A

Weaknesses (CWE)

CWE-80

CVSS v3.1 Details

CVSS v3.1 Vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

None

User Interaction

Required

Scope

Changed

Confidentiality

Low

Integrity

Low

Availability

None

References

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